Who we are
“STS are and always have been a family run business. This is something we are proud to carry through into our company values. We treat our customers as an extension of our own STS family and we take great pride in watching how our relationships create prosperous endeavours for us all.
There is no traffic in the extra mile and we like to know we have supported you in every way we can, from technical knowledge to account management. We are here to help you grow.”
Eddie Burrowes, Managing Director
Our Values
Cheerful
There’s nothing like laughter even when things aren’t going exactly to plan. A smile says so much - even over the telephone.
Industrious
Everyone works hard. You may say, of course we all do, but our team is dedicated to make things happen above and beyond.
Creative
We are always thinking outside of the box - If there ever was a box here at STS we’re not sure where it is now! We love to look at new ways of working and innovation is a priority.
Sound Family Values
We are a family business, and always will be. We trust and respect each other and expect everyone to be honest and loyal.
Our Customer Promise
STS is a family business with a close working relationship with the trade. Established in 1995, STS was born out of the desire to do better and the need to bring tiling professionals across the UK fresh solutions to everyday problems.
The driving force behind the STS team is not merely to meet industry standards, but to exceed and redefine them, and in doing so, bring our customers a clear competitive advantage.
Put simply, we innovate, not imitate to keep our clients one step ahead of the game. We take pride in our customer service in all areas of the business, as we believe that customer experience is paramount.
We want our customers to leave every experience feeling happy, and we believe that it’s the responsibility of every staff member to ensure that happens - from the point of order to picking and packing, to delivery.